Call In Numbers

by Deborah Katz

As crew members we all have certain responsibilities. One of the many is, obviously enough, chasing the balloon and being there when it lands. But what do you do if you lose the balloon during the chase? Now don't start snickering and thinking "that has never (or will never) happen to me." At some point in your chasing career, you are bound to lose your balloon. Does your crew and pilot have a procedure to cover such instances? I've crewed for several pilots over the years and have found that many of them don't. I've never been able to figure out why-maybe they think that "that will never happen to me". Flying in New England, as is true everywhere, isn't all that simple. We have lots of mountains, valleys and heavily treed areas that a balloon can fly over. This makes for some very challenging chases.
I can remember two instances where the crew lost radio contact with the balloon and then visual contact. Once we were flying at a festival and the winds were relatively calm and out of the east. The crew realized that having winds from this direction would take the balloon into an area none of us were familiar with. We decided the best course of action would be to have multiple chase vehicles all with CB's. (Our pilot and primary chase vehicle use aircraft radios.) Well, needless to say, even having the multiple vehicles didn't allow us to track our balloon. Of course, all of us in the crew blamed the occurrence on the fact that "we weren't familiar with the area."

On another occasion, we were flying in our normal area. It was a picture perfect morning during fall foliage. The balloon was traveling due north at a nice pace. We were able to keep visual contact throughout most of the chase. Radio contact was sporadic because our pilot was contour flying a lot of the time which put a valley between the balloon and the two chase vehicles. Towards the end of the flight, we lost visual contact and were not able to raise the pilot on the radio. We knew his general location, but because of the terrain we could not find him. He landed the balloon in a field behind someone's house. The road elevation was much lower than the house and field so even though the balloon was higher then the trees, we were unable to see it.

In both situations, something my chief pilot taught me years ago came into play. CALL IN NUMBERS. What does the pilot or crew do when they are separated from each other? Before launching each flight, our crew chief asks the pilot what the call in number(s) are for the flight. We have four different numbers and use only one or two each flight depending upon who the pilot, crew and crew chief are for that flight. If we are using one of our larger balloons, and thus more than one chase vehicle, all chase vehicle have copies of the numbers and know which one(s) to use in case of an emergency, problem with the vehicle or If they are lost. Since having this system in place, we have never had to leave our passengers waiting for an extended period of time. Nor have we ever had to have them travel back to the launch site in less then ideal conditions with someone else because the crew was unable to find the balloon. In the first scenarios described above, one pilot had a cellular phone in his chase vehicle. He let the other pilots who landed with him use the phone to find their crews. We were on-site In approximately 30 minutes. (Enough time to miss the pack-up.) In the second scenario, the homeowner let the pilot use the phone to call in and we were on-site in less than 5 minutes. So next time the words "I'll never lose the balloon; that can't happen to me" pop into your head when your chasing a balloon, ask yourself just one question: "But what if I do lose the balloon. . . What do I do?"


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