October
1999
going to be gives us an idea of how much
effort we have to
put into
the project and
whether we really want to do it ourselves
or delegate it to someone else. Consider-
ing
a U.S. population
of a little over 260
million
and
the fact
that
we
have about
750,000
pilots
in
the FAA files, medical
ornot, we quickly find that approximately
one person out of every 350 that we meet
already has a pilot’s license. So taking this
madness
just a
little further, we
see
that
only 20,000 of those pilots have a balloon
certificate or only 1 person out of every 38
licensed
pilots.
If
you
are
ready
to
start
recruiting,
just stop the next 137,000 people and ask
them to considergoing fora balloon flight.
You
should
fill
your
quota
on
the
very
first sweep.
The problem that most of us encoun-
ter is
when
they say
“yes.” Now what
do
we do? Well, you
should have your sales
pitch ready for them. You
get about one
minute total
and
only
one chance to
sell
yourself
and
your
product.
With
all
the
different things available nowadays com-
peting for their entertainment
dollar and
hours, your
pitch
has
to
be good.
Know
ahead
of
time
what
questions
they
are
going
to
ask and
what answers they want
to hear. Be prepared to tell the truth about
cost, time required, dangers, advantages,
equipment, pitfalls,
limitations,
and
cer-
tainly
the
fun
they
can
expect
to
have
flying
and
anything
else
they
need
to
know to
make a
qualified
and
educated
decision.
Be honest about this lifestyle you are
asking
them
to
adopt
because
it
always
seems to
me that
you tend
to
run
into the
people
that
you
lie
to
or
owe
money
to
more often than you do anyone else. Facts
they
will
find
out
that
you
“puffed
the
goods” and they will turn against you and
flying altogether.
In theory, at least, all you have to
do
is ask a lot of people and the students will
materialize. In truth, however, not every-
one wants
to
fly! We can
all
think
of at
least
a
hundred
ways
to
entertain
our-
selves that do not require using our brains,
something
that
is
required
in
abundance
when
you start flying.
We
must
be
prepared
to
show
the
long-term benefits of learning something
we can
use
for
a lifetime, not
a
fad
that
may be gone and forgotten by
next Tues-
day.
Try
to
tie
learning
to
fly
in
with
a
computer because, believe it or not, these
two
items,
flying
and
computers,
will
become as one before another five years
pass
by.
If
you
think
not,
check
out
the
global positioning systems and then look
at some of the newer flight
directors and
auto-pilot
systems.
Just
ask
your
child;
they can
explain
it
to
you.
Where, oh
where, to
look
for poten-
tial
students?
Try
the
classrooms,
com-
munity gatherings, boardrooms, company
outings, safety seminars,fly-ins,air shows,
airports,
fixed
base
operators,
schools,
and
absolutely anywhere that human
be-
ings
congregate. Learn
to
speak at meet-
ings and stick with a subject that is inter-
esting
and
beneficial to you
and
to those
that attend. Make yourself available, at no
charge
of
course,
and
you
will
be
an
instant
hit
and
much
in
demand.
Try
a
mailing
list
of
people
in
your
area
that
order flying typebooks,accessories, cloth-
ing,
and
send
them
an
invitation
to
your
next
balloon
outing.
Ask
yourself
this
question: As you rememberback to all the
outings
and
festivals
that
you
have
at-
Balloonists...
the FAA files,
medical or not, we
quickly find that
approximately one
person out of every
350 that we meet
already has a pilot’s
license. Only 20,000
of those pilots have a
balloon certificate or
only 1 person out of
every 13,000.
October 1999
dance haveyoupersonallyaskedtogive flyinga chance? You can
probably count them on one thumb, can’t you?
I used to go by a department store thatspecialized inleather
bombing jacketsandwhen I wouldcatch the clerk’s headturned,
I would put one of
my cards in the jacket pocket for
future
studentstofind. Did itwork? Findoutfor yourselfor askyourself
what you would do if you found the card.
Successful searching never ends, but it does slow down if
you are doing a good job. A lot of my aviation students were
working on their flightinstructor tickets so I was able to supply
them with students also. It takes such a short time to become
known as a great instructor, or a poor one, that verysoon wordof
mouth
referrals
will take
over.
Probably a
good
thing, too,
because that jacket store clerk was beginning towatch me rather
closely.
But,
either
way,
good instructor
or
bad7
the
word
spreads. Each and every student is a
mark on your
teaching
record. Whether it isa plusor minusdepends onhow wellyou do
the job they are paying you to do. You should be good at doing
something before you contract yourself out to do it. Make sure
you do an excellent job.
Sometimes
we
give
up trying
to recruit because
of the
rejectionswe get, and they can be plentiful. Mostlyyou hear: “It
costs toomuch! Aviation is dead! I’m too busy! I’m tooold! It’s
toodangerous!”Andthe sadthing isthat some of thisis true. Not
beingverygood atmarketingcan becured. Mostof uswerenever
very good at it before because we just didn’t know how, never
needed to know how, and weren’tterribly concerned withlearn-
ing how… but we can learn how to market ourselves and our
We attractpeopletoballoonsjustlike we dotoairplanes, and
we keep in mind that it is an ongoing project for everyone inthe
foldtohelpuswith.Wereallyhave the luxuryof helpingto select
who we spend our free time with and that’s good. One of our
recruiting tools has to be the freedom we get by exercising our
chosen craft. The great equipment we train and fly in, excellent
training programs and instructor and the dedicationthey show to
ballooning, and the events we attend and participate in.
Certainly elaborate
on the
positives but
don’t forget to
mentionthe negatives because they seem to rear their ugly heads
rather quickly. Be honest! Whatever you do as you talk with
someone
about
becoming
a
member,
always
remember
the
cardinalruleof flightinstruction… theinstructormustbe smarter
than the student—every time.
I wish you every success as you look for new members and
students and know that if you work on this continuously with
everyperson thatyou meet, you willsucceed. Findsomeone who
isdoinga greatjob bringingin pilotsand studentsto your chosen
method of travel and ask them how they have became sogood at
it.I’ve never metanyone inaviationthatdidn’t want totalkabout
the sport.
In closing, remember that people
that don’t fly have
no
advantage over those that can’t.
Jim Trusty is a former National Flight Instructor of the Year
(1997) and works daily as a full-time, “Gold Seal” flight instruc-
tor at MQY in Tennessee.